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As you can imagine, This is certainly earning me very quite quite cranky and very very really unimpressed with AT&T’s “servicesâ€. A single would are convinced considering the fact that Google Fiber is intending to service several Atlanta suburbs from the near potential that you'll be bending above backward to create purchaser pleasure and loyalty.
w/squandered time & effort and hard work and no cellphone no Resolution can flip your telephone off at will but can’t flip it back again on w/ evidence of payment. Bounce thru countless hoops to end up with
Incidentally, I too found This page while searching for a phone number or deal with for corporate headquarters. Word of mouth is most likely more practical than making contact with them in any case.
I can’t hold out until eventually Google Fiber relates to my location since something has to be a lot better than your company and repair.
December six, 2017 at five:fifty one pm I obtained the AT&T Net, home mobile phone and uverse in July. We built quite a few apt to obtain installed, 50 percent of which they didn’t even trouble to show up for. Whenever they did show up they gave us a temporary mobile phone # but didn’t bother to tell us. We experienced Ill parents and didn’t even know we didn’t have a working cellphone #. Then the billing issues commenced. As though that nightmare wasn’t enough to scare me far from AT&T permanently, I got cell phones. I used twenty yrs with Verizon and liked their customer care as well as their assistance.
He arrange the u-verse, the online world then he tried the telephones, Mike asked me what was my household phone number.
May well four, 2016 at four:38 pm On January twenty seventh 2016 I went to AT&T so as to add a line to my cell phone account for my mom, I had been explained to that I couldn’t insert a completely new line since I had an overdue harmony owed on my Immediate Television set account of $185.00, (evidently Immediate TV and AT&T have merged). I defined towards the AT&T rep which was serving to me which i didn’t and never have had a Immediate TV account, she looked up the Direct TV account and It is just a LA handle, West Covina and the person’s identify is Francis Cordova, my name is spelled with an e not an i , She reported that somehow once you merged they Immediate Television hooked up that other people account to my mobile account. To produce a four hours and 6 persons story shorter, folks from both equally AT&T and Immediate Television, Fraud management, to test to determine this mess out, and their fraud Investigator advised me precisely the same point, they hooked up that other folks District Television account to my account just dependant on our identical names, nothing at all else matched, tackle, telephone # or SSN.
I also questioned that my billing because of date be modified in order to avoid ongoing payment issues. The request was omitted with the program and costs had been subsequently added to my Invoice. The precise concern I tried to stay clear of!
Tech Man #6 – Confirmed up and said that For the reason that people in Tech Support reset my technique that he wouldn't be able to tell what the situation was. He looked at the cable in my property and stated they shouldn’t have left that like that… (Ya Believe) But he was kind enough to ship in a Dallas Texas 75247 commercial carpet work get. It took him for a longer period To place cones out all-around his truck than his discussion with me. Unsure why he arrived considering that he didn’t look at Just about anything even so the cable on the ground. Tech Person #7. Below we have been currently… April 2, 2016… Needed to phone once again for the reason that Not one of the TV’s labored and The brand new router / modem thing is flashing crimson.
July 16, 2015 at ten:49 am Your “supervisor†Lindsay, who works out of your respective Oklahoma Metropolis connect with Middle, took my wi-fi telephone variety, electronic mail handle, and my title and entered it in to the Nationwide Don't Contact Registry’s database without my authorization. She unsuccessful to appreciate I would receive a affirmation e-mail through the federal govt, notifying me that I necessary to complete methods to accomplish this process.
On one/fourteen/sixteen I placed an get with AT&T for Internet and residential cell phone. Right after shelling out nearly one hour and a 50 percent around the cell phone with the sales rep (verifying the availability and setting up the order) every little thing was great to go Based on him. He put in place the buy with the 21st as it absolutely was gonna be the earliest day to deliver a technician out to arrange provider. He mentioned that he would send out me an electronic mail with all the data, which I hardly ever acquired. They did place the get and sent me the modem, along with instructions on establishing the service. Around the twenty first, they activated the home phone but delayed the Connection to the internet right up until the twenty fifth with no conversation on their behalf to inform me with the hold off or alter. Over the week’s time, I identified as countless occasions in addition to speaking with Stay chat brokers to validate the services and these details find out exactly what the delay was. Just after conversing with multiple reps that retained transferring my get in touch with as a result of it remaining One more depts duty and each rep giving me a different Tale regarding why there was a hold off. A single rep explained the outside gear required to be mounted and they would send out a technician out to fix it, two unique reps mentioned which the provider will be activated at 8pm on two independent days, a cellphone tech reported it absolutely was a faulty modem and he despatched Yet another one (even though it Obviously showed to the interface that the trouble was the link was down), multiple other reps sent me to other depts with no solution and no resolution.
ever given that I moved in to my dwelling they appear to by no means get everything labored out they retain canceling my serice every see it here Month so Wich usually means I shell out more than 2hrs within the cellphone to have it settled Wich all of them means apologies. .and tell me its been fixed…bull….this has become happening for months. …I also until this day never ever obtained an announcement Wich I have gave them each time I really have to call even have them repeat it again to me….
May possibly fourteen, 2015 at 6:30 pm i wanna to inform u right this moment, at&t uverse are lots of crooks, we canceled their company in feburary an due to the fact we bundled our bill they are attempting to inform me that i was a month powering due to way they are doing the billing cycle, that section i can understand but whenever they compensated at&t wireless on time, an at time that we canceled they DID NOT deliver at&t my payment, so hence we were being receiving harassed by at&t wi-fi that we did not purchase the thirty day period of feb-march,an was gonna shut my telephones off so therefore, we sent the The cash for the people months, Alright, we told u-verse of their oversight, so as a result they too sent at&t a payment in addition, now u tell me why i need to spend uverse back again The cash WHEN It absolutely was THEIR Oversight!
I referred to as customer support Again (finish of March) And that i defined to them your situation – they informed me that they do see where I asked for for my company for being terminated (in February!) Which as soon as I return my devices, I will have a $0.